Analisis Standar Operasional Bidang Perencanaan Pengembangan Iklim dan Promosi Penanaman Modal Menggunakan Metode Itil V.3

Authors

  • Nia Adila Universitas Bina Darma
  • Tata Sutabri Universitas Bina Darma

DOI:

https://doi.org/10.59188/jcs.v2i1.226

Keywords:

Layanan, Perencanaan, Service Strategi, SOP, ITIL

Abstract

Dinas penanaman modal dan pelayanan terpadu satu pintu (DPMTPSP) Kabupaten Ogan Komering Ilir (OKI) memiliki standar operasional (SOP) di setiap unit bidang pelayanan. Seperti pada bidang perencanaan pengembangan iklim dan promosi penanaman modal. Pada DPMTPSP Kabupaten OKI akan    mengembangkan tata kelola mengenai perencanaan service stretegy. Berdasarkan dokumen pengembangan perencanaan strategis DPMTPSP Kabupaten OKI tahun 2019 hingga 2021, tata kelola belum berjalan secara optimal mengenai ketersediaan dokumen dan catatan pengembangan, kebijakan, serta standar operasional prosedur (SOP) khususnya layanan bidang perencanaan pengembangan iklim dan promosi penanaman modal. Dimana Penelitian ini adalah berfokus pada analisis SOP dalam penggunaan metode information technology infrastructure library (ITIL) versi tiga dengan service strategy yaitu domain strategy management for IT service, finansial management for IT service, , dan business relationship management.

 

Downloads

Published

2023-01-26

How to Cite

Adila, N., & Sutabri, T. . (2023). Analisis Standar Operasional Bidang Perencanaan Pengembangan Iklim dan Promosi Penanaman Modal Menggunakan Metode Itil V.3. Journal of Comprehensive Science (JCS), 2(1), 404–413. https://doi.org/10.59188/jcs.v2i1.226

Issue

Vol. 2 No. 1 (2023): Journal of Comprehensive Science (JCS)

Section

Articles

License

Copyright (c) 2023 Nia Adila, Tata Sutabri

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Authors who publish with this journal agree to the following terms:

  • Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International (CC-BY-SA). that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  • Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  • Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.