Kevin Meidiandra, Muhammad, and Tata Sutabri. “Analisis Manajemen Pelayanan Teknologi Informasi Menggunakan Framework Itil Versi 3 Pada Unit Operasional”. Journal of Comprehensive Science (JCS) 2, no. 1 (January 24, 2023): 344–348. Accessed September 16, 2024. https://jcs.greenpublisher.id/index.php/jcs/article/view/217.