WINARNO, B.; FAUZIAH, E. .; MURDIANI, H. . Pengaruh Kualitas Pelayanan Dan Kepercayaan Pelanggan Terhadap Persepsi Pelanggan Dalam Pelayanan Publik Di Samsat Surabaya. Journal of Comprehensive Science (JCS), [S. l.], v. 3, n. 1, p. 144–150, 2024. Disponível em: https://jcs.greenpublisher.id/index.php/jcs/article/view/596. Acesso em: 22 dec. 2024.