JUTRIANO, J.; ABIDIN, A. Integrasi Servqual, Kano Model, Dan Kansei Engineering Untuk Peningkatan Kualitas Layanan Distribusi Alat Kesehatan Urologi. Journal of Comprehensive Science (JCS), [S. l.], v. 2, n. 12, p. 1458–1466, 2023. DOI: 10.59188/jcs.v2i12.561. Disponível em: https://jcs.greenpublisher.id/index.php/jcs/article/view/561. Acesso em: 16 sep. 2024.